Admissions helpline
+91 93427 77222 · Monday – Saturday, 10 AM – 7 PM IST. Best for live admissions guidance, eligibility checks and same-day callbacks.
JAIN Online · Contact ·
Contact JAIN Online: Admissions, Programme & Grievance Support
All admissions, programme and grievance enquiries route through the channels below. Admissions calls are answered Monday to Saturday, 10 AM to 7 PM IST; written enquiries receive an acknowledgement within one working day and a substantive reply within three. Grievances follow the formal escalation path on the grievance redressal page.
Admissions SLA: 1 working dayReply within 3 working daysMon–Sat, 10–19 IST
Reach the right team
Channels for admissions, payments and grievances
Choose the right channel for the quickest turnaround. Programme advisors answer admissions queries and walk through eligibility, electives, fees and EMI options. Grievance officers handle formal complaints under the JAIN Online grievance-redressal policy and respond within the SLA published on that page.
Admissions email
contact@onlinejain.com · Acknowledgement within one working day; substantive reply within three working days.
Grievance redressal
grievanceredressal@jain-online.com · For formal complaints — first response within five working days, escalation to the Grievance Redressal Committee follows the published policy.
Registered office
JAIN (Deemed-to-be University), 91/2 Dr. A.N. Krishna Rao Road, V.V. Puram, Bengaluru – 560004, Karnataka, India. Visits by prior appointment only.